A leaky roof. Broken elevators. Pests in your apartment. These are all common problems that tenants face in their homes. Usually, these get fixed by asking the landlord to make repairs. But some landlords refuse to make repairs in order to push tenants out and raise the rent. What do you do then?

If you live in a rent-stabilized apartment in New York City, you have the right to get repairs made in your home and to have access to essential services like heat and hot water. CUP, designer Kyle Richardson, and the Flatbush Tenant Coalition collaborated to create Tenants’ Rights to Repairs, a trilingual guide in English, Spanish, and Haitian Creole that lets folks know their rights as tenants and what steps you can take if your landlord isn’t making repairs. It also highlights the important work of tenants’ associations and the power of organizing for housing in your building and community. 

Flatbush Tenant Coalition is sharing the guide with their tenant associations and at their coalition meetings. They will also use the guide in their community-based Know Your Rights trainings and citywide trainings and events held in collaboration with the Right to Counsel Coalition and other housing organizations. 

Resources & Links

Flatbush Tenant Coalition is a member-led group of tenant associations in Flatbush, East Flatbush, and South Crown Heights working collectively to build tenant power.

Kyle Richardson is an independent designer from New York City. She is interested in publishing, identities, and collaborations.

Making Policy Public is a program of the Center for Urban Pedagogy (CUP). CUP partners with policy advocates and graphic designers to produce foldout posters that explain complicated policy issues, like this one.

Funding Support

Support for this project was provided by the National Endowment for the Arts and public funds from the New York City Department of Cultural Affairs in partnership with the City Council.

General support for CUP’s programs is provided in part by The Kresge Foundation, Laurie M. Tisch Illumination Fund, Lily Auchincloss Foundation, Mertz Gilmore Foundation, New York Foundation, Sigrid Rausing Trust, and the New York State Council on the Arts with the support of Governor Andrew M. Cuomo and the New York State Legislature. 

Special Thanks

Judy Bassant-Close, Sundai Bestman, Ms. Beverly, Karla Moncada, Lucia Muniz, N’jelle Murphy, Sabrina Pierre, Redoneva, Guillermo Riley, Martine Nicolas, Elsie Saint Louis, Amanda Finuccio, Christine Gaspar, Whitney Thomas, Frampton Tolbert, Sucharitha Yelimeli


  • CUP
  • Clair Beltran
  • Yasmin Safdié
    • Flatbush Tenant Coalition
    • Alejandra Nasser
    • Designer
    • Kyle Richardson