It's Not Just Personal

Making Policy Public

It's Not Just Personal

Zoning It In...

Urban Investigations

Zoning It In...

Power Trip

Urban Investigations

Power Trip

Soak It Up!

City Studies

Soak It Up!

Displaced From This Place?

Urban Investigations

Displaced From This Place?

Pay Up!

City Studies

Pay Up!

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights is now available in Spanish!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Spanish!

The original guide in English is also available here!

Pass It On!

Making Policy Public

Pass It On!

Store Stories

City Studies

Store Stories

Engage to Change

Technical Assistance

Grand Army Plaza

Urban Investigations

Grand Army Plaza

Trouble With Your Water Bill?

Public Access Design

Trouble With Your Water Bill?

Share, Where?

Urban Investigations

Share, Where?

Rent, Rights, and Repairs

Public Access Design

Rent, Rights, and Repairs

Who Benefits from Community Benefit Agreements?

Urban Investigations

Who Benefits from Community Benefit Agreements?