The Good, Bad, & Unknown
Urban Investigations
Get It Back!
Public Access Design
Trouble With Your Water Bill?
Public Access Design
How Can I Improve My Park?
Making Policy Public
Stand Up to Clean Up!
Public Access Design
Shine a Light on Your Utility Rights
Making Policy Public
Shine A Light On Your Utility Rights, now in Spanish!
Shine A Light On Your Utility Rights is now available in Spanish!
Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.
Click here to see the guide in Spanish!
The original guide in English is also available here!
