Soak It Up!

City Studies

Soak It Up!

Reclaim Your Worker Rights

Making Policy Public

Reclaim Your Worker Rights

If You Can Make It Here...

Urban Investigations

If You Can Make It Here...

Making the Grade

Urban Investigations

Making the Grade

We care!

Making Policy Public

We care!

Block Party

City Studies

Block Party

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights is now available in Spanish!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Spanish!

The original guide in English is also available here!

Pinned Down? Rise Up!

Making Policy Public

Pinned Down? Rise Up!

Engage to Change

Technical Assistance

Engage to Change

What Options Doc?

Urban Investigations

What Options Doc?

Don't Bank On It

Making Policy Public

Don't Bank On It

Swipe Out

Urban Investigations

Swipe Out

Innocent Until Proven Risky

Making Policy Public

Innocent Until Proven Risky

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Trouble With Your Water Bill?

Public Access Design

Trouble With Your Water Bill?