Talking Trash: Throwing Out the Big Apple

Urban Investigations

Talking Trash: Throwing Out the Big Apple

Blunt Conversations

Urban Investigations

Blunt Conversations

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Keep Your Family's Home

Public Access Design

Keep Your Family's Home

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

What's in the Water?

Making Policy Public

What's in the Water?

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights is now available in Spanish!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Spanish!

The original guide in English is also available here!

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Mean Streets

City Studies

Mean Streets

Power Trip

Urban Investigations

Power Trip

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Is Your Landlord Using Construction to Harass You?

Technical Assistance

Is Your Landlord Using Construction to Harass You?

Good Cops? Bad Cops? More Cops? No Cops?

Urban Investigations

Good Cops? Bad Cops? More Cops? No Cops?

Museumopolis

Urban Investigations

Museumopolis

Pinned Down? Rise Up!

Making Policy Public

Pinned Down? Rise Up!