Record It. Report It!

Public Access Design

Record It. Report It!

Test Ride

City Studies

Test Ride

TGNC-NYC

Public Access Design

TGNC-NYC

Good Cops? Bad Cops? More Cops? No Cops?

Urban Investigations

Good Cops? Bad Cops? More Cops? No Cops?

Talking Trash: Throwing Out the Big Apple

Urban Investigations

Talking Trash: Throwing Out the Big Apple

Reclaim Your Worker Rights

Making Policy Public

Reclaim Your Worker Rights

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your Spanish copy here, and your Haitian Creole copy here.

Keep Your Family's Home

Public Access Design

Keep Your Family's Home

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Parents' Rights During COVID-19

Technical Assistance

Parents' Rights During COVID-19

Food Stamped

City Studies

Food Stamped

Sign Up!

Public Access Design

Sign Up!

We Own It

Making Policy Public

We Own It

What Is Mandatory Inclusionary Housing?

Envisioning Development

What Is Mandatory Inclusionary Housing?

Is Your Landlord Using Construction to Harass You?

Technical Assistance

Is Your Landlord Using Construction to Harass You?