Rumbo A Su Tarjeta Verde

Public Access Design

Rumbo A Su Tarjeta Verde

From Shelter to Apartment

Making Policy Public

From Shelter to Apartment

Pass It On!

Making Policy Public

Pass It On!

Pay Up!

City Studies

Pay Up!

What Do Incarcerated Parents Need to Know About ACS?

Technical Assistance

What Do Incarcerated Parents Need to Know About ACS?

Shifty Business

Public Access Design

Shifty Business

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your Spanish copy here, and your Haitian Creole copy here.

What Does It Mean To Live In My Own Place?

Making Policy Public

What Does It Mean To Live In My Own Place?

Making Change

City Studies

Making Change

Zoning It In...

Urban Investigations

Zoning It In...

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

TGNC-NYC

Public Access Design

TGNC-NYC

Participatory Budgeting

Technical Assistance

Participatory Budgeting

Rent Regulation Rights - San Francisco Edition

Making Policy Public

Rent Regulation Rights - San Francisco Edition

What You Need To Know About ACS

Making Policy Public

What You Need To Know About ACS