Talking Trash: Throwing Out the Big Apple

Urban Investigations

Talking Trash: Throwing Out the Big Apple

What is asylum?

Making Policy Public

What is asylum?

Now Boarding

Urban Investigations

Now Boarding

Stand Up to Clean Up!

Public Access Design

Stand Up to Clean Up!

Social Security Risk Machine

Making Policy Public

Social Security Risk Machine

Pass It On!

Making Policy Public

Pass It On!

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Grand Army Plaza

Urban Investigations

Grand Army Plaza

Es Tu Dinero, Decides Tú

Making Policy Public

Es Tu Dinero, Decides Tú

Block Party

City Studies

Block Party

What Is Zoning?

Envisioning Development

What Is Zoning?

What Up With DAT?

Technical Assistance

What Up With DAT?

Sign Up!

Public Access Design

Sign Up!

Child Support?!

Making Policy Public

Child Support?!

The Wait

Urban Investigations

The Wait