Bottled Up

City Studies

Bottled Up

Bodega Down Bronx

Urban Investigations

Bodega Down Bronx

It's Not Just Personal

Making Policy Public

It's Not Just Personal

Rent, Rights, and Repairs

Public Access Design

Rent, Rights, and Repairs

Share, Where?

Urban Investigations

Share, Where?

Air it Out

City Studies

Air it Out

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

What Do Incarcerated Parents Need to Know About ACS?

Technical Assistance

What Do Incarcerated Parents Need to Know About ACS?

Pass It On!

Making Policy Public

Pass It On!

Talking Trash: Throwing Out the Big Apple

Urban Investigations

Talking Trash: Throwing Out the Big Apple

What Does It Mean To Live In My Own Place?

Making Policy Public

What Does It Mean To Live In My Own Place?

What the Cell?

Urban Investigations

What the Cell?

Air Fair?

City Studies

Air Fair?

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Rent Regulation Rights - San Francisco Edition

Making Policy Public

Rent Regulation Rights - San Francisco Edition