Work Forced

Public Access Design

Work Forced

Dick & Rick: A Visual Primer for Social Impact Design

Technical Assistance

Dick & Rick: A Visual Primer for Social Impact Design

Predatory Equity

Making Policy Public

Predatory Equity

Education Rights for Families

Technical Assistance

Education Rights for Families

TGNC-NYC

Public Access Design

TGNC-NYC

Weathering the Storm

Technical Assistance

Weathering the Storm

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your Spanish copy here, and your Haitian Creole copy here.

Government in Plain Sight

City Studies

Government in Plain Sight

Record It. Report It!

Public Access Design

Record It. Report It!

Get It Back!

Public Access Design

Get It Back!

Field Guide to Federalism

City Studies

Field Guide to Federalism

ICEbreaker

City Studies

ICEbreaker

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

I Got Arrested! Now What?

Making Policy Public

I Got Arrested! Now What?

Reclaim Your Worker Rights

Making Policy Public

Reclaim Your Worker Rights