Are You Ready for a Ruckus?

Urban Investigations

Are You Ready for a Ruckus?

¡El poder de prepararse!

Public Access Design

¡El poder de prepararse!

Is College For Me?

Public Access Design

Is College For Me?

Engage to Change

Technical Assistance

Engage to Change

Predatory Equity

Making Policy Public

Predatory Equity

Print Ilumine sus derechos de uso de servicios públicos

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your English copy here, and your Haitian Creole copy here.

What Is Mandatory Inclusionary Housing?

Envisioning Development

What Is Mandatory Inclusionary Housing?

Meet the Gun Laws

City Studies

Meet the Gun Laws

How Can I Improve My Park?

Making Policy Public

How Can I Improve My Park?

The Who in the Q!

Urban Investigations

The Who in the Q!

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Your School, Your Choice!

Making Policy Public

Your School, Your Choice!

Rent Regulation Rights

Making Policy Public

Rent Regulation Rights

Pass It On!

Making Policy Public

Pass It On!