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Dick & Rick: A Visual Primer for Social Impact Design

Public Access Design

Figuring Out FEMA

Experiencing a natural disaster is a difficult and traumatic experience. In addition to the emotional process of recovery, impacted individuals need to also navigate complex legal processes to repair their homes and replace their belongings.

The Federal Emergency Management Agency (FEMA) provides support after natural disasters but it can be difficult to navigate the complicated process required to receive assistance. As individuals and families begin the recovery process, it’s important they know where to get support and which resources they are eligible to receive.

CUP collaborated with Pro Bono Net and designer Carmen Rosa López to create Figuring Out FEMA, a pocket-sized guide that breaks down the process of enrolling in FEMA’s Individual Assistance program. It also explains how to appeal FEMA’s decision if you are denied aid or need more assistance and explains your rights when interacting with FEMA.