Fast Trash

City Studies

Fast Trash

Trouble With Your Water Bill?

Public Access Design

Trouble With Your Water Bill?

Keep Your Family's Home

Public Access Design

Keep Your Family's Home

Let's Hang Out

Urban Investigations

Let's Hang Out

Blunt Conversations

Urban Investigations

Blunt Conversations

Government in Plain Sight

City Studies

Government in Plain Sight

Print Trouble With Your Water Bill?

Across New York State, renters and homeowners struggle to pay their bills. The COVID-19 pandemic has caused financial hardship for many New Yorkers, who have to make difficult choices between paying for basic needs like rent and health care and paying utility bills. To partially address this New York State created temporary laws to protect access to water during the public health emergency. But many New Yorkers don’t know these laws exist and living without water or living with the threat of having their water shut-off.

To protect access to water for low-income New Yorkers during and after the pandemic, the Public Utility Law Project (PULP), Public Access Design Fellow, Arthur Kim, and CUPcollaborated on Trouble With Your Water Bill? 

The guide explains the different types of water companies, the different rights people have depending on their water company, and the practical steps New Yorkers can take to keep their water on or correct a wrongful shut-off. With this information, New Yorkers. With this information, New Yorkers can claim their rights to water access now and in the future.

PULP will launch Trouble With Your Water Bill? during a webinar at the Rural Housing Coalition of New York’s annual conference. This guide will be distributed through PULP’s technical assistance programs and through legal services organizations, housing rights advocates, and elected officials.

Show Me the Money!

City Studies

Show Me the Money!

A Bet on Debt

City Studies

A Bet on Debt

Don't Get Iced

Public Access Design

Don't Get Iced

What's Going On In The Neighborhood?

Envisioning Development

What's Going On In The Neighborhood?

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Prison Profits: Who Pays The Price

City Studies

Prison Profits: Who Pays The Price

Get It Back!

Public Access Design

Get It Back!

¡El poder de prepararse!

Public Access Design

¡El poder de prepararse!