The Who in the Q!

Urban Investigations

The Who in the Q!

Store Stories

City Studies

Store Stories

Meet the Gun Laws

City Studies

Meet the Gun Laws

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Is Your Landlord Using Construction to Harass You?

Technical Assistance

Is Your Landlord Using Construction to Harass You?

It's Not Just in Our Heads

Urban Investigations

It's Not Just in Our Heads

Shine A Light On Your Utility Rights, now in Haitian Creole!

Shine A Light On Your Utility Rights, now in Haitian Creole!

Shine A Light On Your Utility Rights is now available in Haitian Creole!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Haitian Creole!

The poster is also available in English here, or Spanish here!

Mean Streets

City Studies

Mean Streets

Record It. Report It!

Public Access Design

Record It. Report It!

What's in the Water?

Making Policy Public

What's in the Water?

Soak It Up!

City Studies

Soak It Up!

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Block Party

City Studies

Block Party

New School on the Block

City Studies

New School on the Block

Is College For Me?

Public Access Design

Is College For Me?